Privacy Policy

Last Updated: August 13, 2025

1. Our Commitment to Your Privacy
Your privacy and the security of your personal information are of the utmost importance to us at VMAXTANKS. This Privacy Policy details our commitment to protecting your data. It explains what personal information we collect, how we use and share it, how we protect it, and the rights you have regarding your information. We are committed to being transparent and providing you with the tools to control your data. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect We Collect information to provide and improve our services, process your orders, and offer a personalized shopping experience. The types of information we collect fall into two categories:

A. Information You Provide Directly:
- Account and Order Information: When you make a purchase or create an account, you provide your name, email address, shipping address, phone number, and a password.
- Payment Information: We collect payment information when you place an order. This is processed securely by our third-party payment gateways. We do not store your full credit card number on our servers.
- Communications: When you contact us for customer support or any other reason, we may retain a record of that correspondence.
B. Information Collected Automatically:
- Device and Usage Data: When you visit our website, our servers automatically record information, including your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and referring website addresses.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to help us understand how you use our site, improve your experience, and for marketing purposes. For more details, see our "Cookies and Tracking Technologies" section below.

3. How We Use Your Personal Information
We use your information for specific purposes, always with the goal of improving your experience and our services.

To Provide and Manage Our Services: To process your transactions, fulfill your orders, manage your account, and provide you with the products you have requested.
For Customer Support: To communicate with you about your orders, respond to your inquiries, and provide assistance.
For Marketing and Personalization: To inform you about our latest offers, promotions, new products, and helpful battery tips. We may also use this data to personalize your shopping experience by showing you content we believe you will find relevant. You can opt-out of marketing communications at any time.
For Analytics and Improvement: To understand how our users interact with our website, which helps us to diagnose technical issues, prevent fraud, and improve our site’s functionality and product offerings.
To Comply with Legal Obligations: To meet legal and regulatory requirements.

4. How We Share Your Personal Information
Your trust is paramount, and we do not sell your personal information. We only share your data with trusted partners who help us operate our business, and only for the purposes described in this policy.

Service Providers: We engage third-party companies to perform services on our behalf, such as payment processing, order fulfillment and shipping, data analysis, and marketing and advertising services. These partners have access only to the personal information needed to perform their functions and are contractually obligated to maintain its confidentiality.
Legal Requirements and Business Transfers: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in connection with a business deal, like a merger or sale of assets.

5. Cookies and Tracking Technologies
Cookies are small data files stored on your browser or device. They help our website function correctly and provide you with a personalized experience.

How We Use Cookies:
- Essential Cookies: These are necessary for the website to function, such as enabling you to log in and keep items in your shopping cart.
- Performance and Analytics Cookies: These help us understand how visitors interact with our website, allowing us to improve our services.
- Functionality Cookies: These are used to remember your preferences (e.g., your username) to provide a more personal experience.
  Advertising Cookies: These are used to deliver advertisements that may be relevant to you and your interests.
Your Choices Regarding Cookies: You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through your web browser's settings. Please note that if you choose to reject essential cookies, you may not be able to use the full functionality of our website.

6. Data Retention and Security

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements.
Data Security: We implement a variety of industry-standard security measures to maintain the safety of your personal information. Our secure servers use advanced encryption and firewall technology. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Privacy Rights
We believe in giving you control over your personal information, regardless of where you live. You have the following rights:

The right to access the personal information we hold about you.
The right to correct any inaccurate personal information we have about you.
The right to request the deletion of your personal information.
The right to opt-out of marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

A. Residents of California (CCPA/CPRA): You have specific rights under the California Consumer Privacy Act, including the right to know what personal information we collect, use, and disclose, and the right to opt-out of the "sale" or "sharing" of your personal information. VMAXTANKS does not sell your personal information. You can exercise your rights by contacting us at the email above.
B. Residents of the European Economic Area (GDPR): If you are in the EEA, you have additional rights under the GDPR, including the right to data portability and the right to restrict or object to our processing of your personal information. Our legal basis for collecting and using the personal information described above will depend on the information concerned and the context in which we collect it.

8. International Data Transfers
VMAXTANKS is based in the United States. If you are visiting our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We recommend you review this policy periodically.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:

VMAX USA
5850 Sheldon Rd
Belleville, MI 48111
Phone: 888-VMAXTANK / 248-827-1021
Email: [email protected]