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Free Return Shipping Labels (FRSL)

Free Return Shipping Label (FRSL) orders will be processed if:

1- You received the wrong item
2- Item was damaged in transit
3- item failed -due to a manufacturers defect- within 60 days of receiving it.

If any of the above applies to your claim:
1- repackage item as received
2- Select item FRSL
3- Enter all information at checkout and enter the following information in the Comment Section:

Date of Purchase
Receipt Number
Name of Authorized Dealer
Product Model Number
Product Serial Number
Best times to send carrier to pick up product
Brief description of problem

Upon approving your request, a Return label will be emailed to ship product back.

All returns must be free of any abuse and physical damage.
Product must be adequately packaged. All shipping damages must be claimed by you.
Damaged product cannot be warrantied, and will be held for a maximum of 30 days.
(You may request the battery to be returned subject to paying freight and handling fee including all shipping and packaging costs).

Approved returns will be exchanged within 5 business days of receiving product.

VMAX USA will pay for returning and shipping back new replacement.

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FRSL Free Return Shipping Label

In Stock. Free Shipping.