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  2. Customer Satisfaction:

VMAX offers 30 days money back guarantee. If you are not fully satisfied with the performance of any product purchased from us, you can return it for full refund. 

Items must be returned freight prepaid (paid by buyer) within 30 days from delivery date accompanied with:

1- a copy of your receipt
2- your written request for a refund

Ship To:

5850 Sheldon Rd.
Belleville, MI 48111

All returns must be free of any abuse and physical damage.  Damaged product cannot be refunded, and will be held for a maximum of 30 days. 

Customers may request the battery to be returned subject to paying freight and handling fee including all shipping and packaging costs.

All shipping damages must be claimed by shipper.

Upon receiving undamaged product, VMAX USA will issue refund within 3 business days.

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